Meet the Team

You’ll always see the same faces when you come to your appointments. Our aim is to provide the best possible care to get you pain free and back to where you want to be as fast as possible.

Nydia Rodriguez
Medical Assistant

What do you like to do when not at work?

“I’m usually the first person that patients encounter at our practice – either at the front desk at one of our offices or when they call as I’m responsible for scheduling initial consultations.

I’ve been with the practice for four years, and it has been incredible to see countless peoples’ lives transformed. Often the first time we see patients they are in pain, struggling to walk, perhaps even in a wheelchair. It’s so rewarding to see them after surgery, pain free and walking unaided. This has inspired me to work towards becoming a Physician Assistant to take on a more hands-on role in the practice in the future.”

Isis Etorma
Licensed Vocational Nurse and Surgical Care Coordinator

Early AM gym-goer and food lover

“Once patients have a confirmed surgery date, I work alongside Evar to make sure that they are medically cleared and optimized for surgery and that the whole process is seamless. This includes making sure that all the pre-op requirements have been completed – including coordinating with primary care providers and any needed specialists regarding all relevant pre-op tests.

I really value the opportunity to get to know every patient – each one is like an aunt, cousin, or grandfather to me. It’s very fulfilling to be able to contribute to getting them back to seeing them walk pain-free and getting their lives back.”

Shauna Wise
Nurse Practitioner

When not at work, I love spending time with friends, my husband and dog, hiking, running, and doing anything outdoors.”

“I first see patients in the clinic, often at their initial consult, where I might assist with the physical exam, but they also meet me during the pre-op visit where I aim to answer all the questions they have about surgery and recovery.

I’m also with patients on the day of surgery – I prep them for their procedure and I’m also responsible for final closing their incision once Dr. Mast has completed surgery. I am also on hand to medically manage them when they leave the OR to transition them to the PACU.

My favorite part of the job is the post-op appointments when I get to see how surgery has given patients their lives back.”

Kris Piacente
Clinic Manager and Surgical Scheduler

Dog mom and avid Peloton rider

“I have worked with Dr. Mast for many years and it has by far been one of the most rewarding jobs I have held. I love our team and truly enjoy meeting patients from all walks of life. Patients tend to meet me for the first time when they are ready to discuss scheduling their procedure.

Most people have events, travel, or work commitments by which time they want to be recovered so I’ll work with them to find the best timing. I also work closely with Evar and Isis to coordinate specialists, for example, rheumatologists, endocrinologists, or cardiologists to ensure that patients are medically cleared and optimized for the best possible surgical outcome. The most rewarding part of what I do is witnessing patients relieved of pain and sharing the joy of their newly found improved quality of life.”

Laurie Ervin

Expert home cook, travel enthusiast

“My role is to help any patient at any time with any billing issue. This means that if I’m doing my job right, we probably won’t meet.

I make myself available to speak with patients about insurance claims/denials and payments. Often this is highly complex so I help patients to understand.

I’ve worked in healthcare billing for many years. It’s a field that is complex and constantly changing so I still relish the challenge of keeping ahead of the changes and problem solving on behalf of our patients. Whatever your billing problem or question is, there’s always a solution.”